Since Qoodz is a digital platform that connects you with restaurants and merchants, all delivery, takeaway, and pick-up services are managed directly by the merchants.
Estimated delivery times are displayed during checkout and may vary by branch or merchant availability.
Orders can only be delivered within the serviceable areas configured by the merchant.
Qoodz is not responsible for the preparation or shipping of items; this is handled by the respective merchant.
If you face issues with delivery (delays, missing items, etc.), please contact the merchant directly. Our support team is available to assist if further escalation is needed.